Frequently asked questions.

Vaiya Labs is a free, evidence-based skincare app and education platform. It builds you a simple personalized routine, helps you decode product ingredients, lets you track how your skin responds over time, and teaches the science behind it all in Skin School.

Yes. The education, guides, and core features are free, and you don't need an account to read our Skin School guides. Education and safety information are never paywalled.

No. Vaiya offers general skincare education, not medical advice. For persistent, painful, or worsening skin conditions, or before starting treatment if you have a medical condition or take medication, please consult a qualified dermatologist.

Some product links may earn us a small affiliate commission at no additional cost to you. This never changes our recommendations — we'll recommend cheaper options, or none at all, when that's what's best for your skin. See our affiliate disclosure for details.

Skin School is our growing library of free, sourced lessons covering skin science, common conditions like acne and rosacea, ingredients, and advanced actives such as retinol and vitamin C — each written to a strict evidence standard.

Ingredient and product information is drawn from open, public data sources like Open Beauty Facts, combined with our own research, so you can see what's actually in a formula and learn to evaluate it yourself.

Our content is written by the Vaiya Labs team to a consistent educational standard, citing dermatology guidance, physician-authored references, standard esthetics science, and named peer-reviewed studies.

We take your privacy seriously and only use data to provide the service. You can read exactly what we collect and how it's used in our privacy policy.