Get in touch.

We'd genuinely love to hear from you — whether it's a question about your skin, feedback on the app, a correction to something we've written, or a partnership or press inquiry.

Email

Reach us at hello@vaiyalabs.com and we'll get back to you as soon as we can. Right now Vaiya is small and personal, so your message reaches a real person — often the founder.

Live chat — coming soon

We'd love to offer live chat support one day. We're holding off until we have a dedicated customer-care team who can answer thoughtfully and quickly — because a chat window that no one is really watching is worse than none at all. Until then, email is the best way to reach us, and we read every single one.

A note on skin concerns

Vaiya provides general education, not medical advice. If you have a persistent, painful, or worsening skin condition, please see a qualified dermatologist — that's always the right move, and we'll say so every time.